Privacy Policy - Cover

Privacy Policy

Your Privacy Matters

At Fondantopia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website.  

Information We Collect  

  1. We may collect the following types of personal information:
    1. Personal Information: Name, email address, phone number, and shipping address.
    2. Order History: Information about your past orders, including items purchased and delivery addresses.
    3. Contact Information: Information you provide when contacting our customer support team.

How We Use Your Information

  1. We use your personal information for the following purposes:
    1. Processing Orders: To fulfill your orders, including shipping products.
    2. Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
    3. Marketing and Promotions: To send you promotional emails, newsletters, and other marketing communications (with your consent).
    4. Improving Our Services: To analyze your usage patterns and preferences to enhance our website and services.
  2. We may share your personal information with third-party service providers who assist us in operating our business, such as:
    1. Shipping Carriers: To deliver your orders.
    2. We will not sell or rent your personal information to third parties for their marketing purposes.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.  

Your Rights

  1. You have the right to:
    1. Access: Request access to your personal information.
    2. Correction: Request correction of any inaccurate or incomplete personal information.
    3. Erasure: Request deletion of your personal information.
    4. Restriction: Request restriction of processing your personal information.